Tomas Hermansky


January 1, 2024

PartnerJam now automatically manages your app’s refunds

As another year draws to a close, we're excited to unveil a new feature on our product roadmap.

PartnerJam now  supports the handling of refunds and one-time purchases, ensuring precise commission payouts for your publishers. 

As an app owner, you will pay out only legitimate commissions, automatically adjusted for refunds, ensuring accuracy in every transaction. The best part? It's all automated.

For example, when refunding a merchant via your Shopify Partner account, PartnerJam automatically adjusts (subtracts) a proportional amount from the referring partner's commission. No manual intervention is required.

For new customers

The 'View financials' permission will be required during the pairing process with your Shopify app.

Action required for current PartnerJam customers

Please add an additional permission to the API token used to connect with PartnerJam by ticking the 'View financials' option in your partner account (if you've forgotten where to find your API token in the Shopify admin, this article might help).

Afterward, please contact us via email or chat to initiate migration to the new analytics system. This upgrade is free of charge.

Thank you, and here's to a year of strong partnerships in the making!

Your PartnerJam Team